FAQs

The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.

Frequently Asked Questions

  • Are you accepting new patients?

    Yes, we are welcoming new patients to our practice! 


    We accept most insurances, including Soonercare (medicaid), BCBS, Community Care, UHC, Aetna, Humana, Tricare, and many others.

  • What days are you open?

    Our office is open Monday through Thursday from 8 am to 5 pm.  And on Friday from 8 am to 1 pm.

  • How do I make an appointment?

    To make an appointment with your pediatrician, please call our office. To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.

  • Do you accept my health insurance?

    We accept most insurances, including Soonercare (medicaid), BCBS, Community Care, UHC, Aetna, Humana, Tricare, and many others.


    Call our office if you have insurance questions.

  • How do we contact the after hours doctor?

    Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns.


    We also encourage you to check our child health resources before calling for after-hours urgent care. 


    For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 


    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • What is a pediatrician?

    A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam.


    Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 


    They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

  • May I request a specific pediatrician for my visit?

    Every effort is made to arrange your child's care and follow-up visits with the provider of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

  • How often does my child need to be seen in the office?
  • What about vaccinations?

    We believe that parents are entrusted and empowered to make decisions for their children.  Our providers will educate on the benefits and risks of vaccines and work with parents to provide the best care.  Options include the CDC schedule, Dr. Sear's  schedule (delayed vaccinations), a personalized schedule or opting out.  We will never force or mandate vaccines. 

  • What immunizations will my child receive?

    Our default schedule is the CDC schedule.  However, after consulting and sharing the pros and cons of vaccines we will administer vaccines based on the schedule chosen by you, the parent.

  • My child needs to see a specialist. What do I do?

    For non-urgent referrals: Most referrals are completed and submitted directly to the specialist's office. Please schedule your appointment with the specialist after your referral has been submitted.


    For urgent referrals: When one of our pediatricians or clinicians determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

  • When will I receive lab or test results?

    You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

  • How do I obtain a prescription refill?

    For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 


    While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 


    We will gladly discuss your diet and feeding concerns at your child's well-care visit.

  • Can I meet my pediatrician before my baby is born?

    Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

  • I just gave birth. When should I schedule my baby's first doctor visit?

    We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

  • When should my baby start solid foods?

    As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit.